Overview

Because Civic Platform is a web-based application, access and usage on your internet browser is an intuitive process.

What you can see and do when you log in depends on how your agency has configured Civic Platform, as well as your user permissions. Your agency administrators can implement other settings that may affect your interface with Civic Platform.

  • Administrators regulate access to the data stored in Civic Platform.

  • Administrators manage the maintenance cycle.

  • Administrators regulate the functions and tasks that manipulate data.

  • Administrators can create unique workflow processes for each user in your organization, enabling users to work more efficiently. For example, permit clerks can display pending tasks and open applications, inspectors can view their list of inspections for the day, and managers can review executive charts for a broader understanding of their department’s performance.