Getting In, Getting Out, and Getting Around

These topics can save you some time if you aren’t one to click around until you figure things out.


Logging In and Logging Out

Your agency’s name, a valid user name, and a password are all you need to log in to Automation. If you don’t have these, see your system administrator. These values are case sensitive, so be sure your Caps Lock key is not engaged.

To log in

  1. Using the internet browser of your choice, navigate to the login page for the Civic Platform. This URL is provided to you by your agency.


    Use the Add this page to your favorites link below the Login button to for easier access in future work sessions.

    Use the Remember my information option to auto-populate everything but your password.

  2. Enter your agency name, assigned user name, and password in the designated fields.

  3. Click Login.

To Log Out

  1. Click (Settings button) in the upper right-hand corner.

  2. Click Sign Out.

Switching Between the New Interface and the Previous One

For many upgrading users, the new interface will take some time to get used to. It is also true that you have a job to do and you may not have all day to experiment with the new interface. Accela has you covered! You can switch from the new interface to the Vantage 360 interface and back again, at least for a while!

To switch to the Vantage 360 interface from the new one

  1. Click (Settings button) in the upper right-hand corner.

  2. Click Switch to V360.

To switch to the NEW interface from the old one

  1. Locate and click the Switch to New UI link in the upper right-hand corner of the display.

Changing Your Password

  1. Click to access the launchpad.

  2. Click the All Pages link to access a list of pages.

  3. In the Filter list... box, type Preference.

    Your list of pages is filtered to include the Preference Management page link.

  4. Click Preference Management.

    The Preference Management page displays.

  5. Click the Change Password link to open the Change Password page.

  6. Enter your old password, then the new password.

    If you want to know your agency’s password requirements, click the Requirements link.

  7. Click Submit.

Accessing the Administration Tools

Admin level users can access administration tools (V360 Admin and Classic Admin) from the Settings menu. If you don’t see the links in the Settings menu, you don’t have access.

To access Admin tools

  1. Click (Settings button) in the upper right-hand corner.

  2. Select either Administration or Classic Administration from the command menu.