Understanding Security

Civic Platform requires secure HTTPS protocol for all communications. Secure HTTPS protocol protects your agency’s data by requiring all internal agency users to access Civic Platform using SSL communication with robust data encryption.

To enable security for transactions that you conduct with Civic Platform, an administrator must configure secure services. You can easily identify secure web services, by verifying that they display “https” instead of “http” at the beginning of the URL.

The services that require security measures within Civic Platform include payment processors such as VeriSign, external address, parcel, and owner (APO) data, electronic document management systems (EDMS), and Lightweight Directory Access Protocols (LDAPs).