Understanding Agencies

Typically, the Accela services team sets up your agency, so agencies do not often need to add a new agency. However, if you are managing a multi-agency environment you might need to set up a new agency. For example, your multi-agency environment might include public works agencies, emergency response agencies, transportation agencies, and so forth.

This chapter also includes instructions for how to identify the version of your Civic Platform deployment, how to set up the minimum password requirements for your agency, and how to replace your password.