Database Connection Time-out Setting

The database connection time-out setting specifies the maximum amount of time (in milliseconds) that the database waits for a query to run before displaying a time-out error message. By default, the time-out setting is 5000 milliseconds. You can adjust the time-out value in the configuration files on the Civic Platform server.

To configure the database connection time-out value

  1. Open the file from any of the following folders:

    • <server_name>\\conf\av\

    • <server_name>\av.web\conf\av\

    • <server_name>\av.cfmx\conf\av\

  2. Locate the av.db.blocking.timeout.millis property and enter the desired value in milliseconds.

  3. Save the file.