Cache Time-out Setting

The cache time-out setting specifies the maximum amount of time (in seconds) that your agency’s data remains cached before you purge it. By default, the time-out setting is 43200 seconds (12 hours). You can adjust the value in the configuration files on the Civic Platform server.

To configure the cache time-out value

  1. Open the file from any of the following folders:

    • <server_name>\\conf\av\

    • <server_name>\\conf\av\

    • <server_name>\av.cfmx\conf\av\

  2. Locate the framework.cache.<data_name>.timeout property you want to define and enter the desired value in seconds.

  3. Save the file.