Right of Way Management

Accela’s Right of Way Management (ROWM) solution has been integrated with Civic Platform. The Right of Way Management solution enhances communication between agencies, utility companies, and citizens. Configuring and using Right of Way Management is discussed in this topic.

Note: The implementation of the Right of Way Management solution requires an Accela Delivery Consultant.

Topics:

Configuring Right of Way Management in Civic Platform

Configure the following Standard Choices to integrate Right of Way Management with Civic Platform. The configuration of all three Standard Choices are required must be active to enable Right of Way Management Civic Platform conflict notification and detection.

ROWM_INTEGRATION

The Standard Choice ROWM_INTEGRATION is new and available with this release. Configure this Standard Choice to integrate the ROWM API with Civic Platform. After you configure this Standard Choice when you subsequently create a record type with Right of Way Management as the category, a record is created automatically with a link to the Right of Way Management site. This Standard Choice is used by both Civic Platform and Citizen Access.

  • Status - Select Enable
  • Type - Select System Switch

Add the required Standard Choice values.

Standard Choice Value Value Description
DISTANCE Numerical distance value
ROWM_API_SYSTEM_NAME Name of agency system
ROWM_API_URL Agency URL
UNIT Unit of measure for distance

ROWM_CONDITIONS

The Standard Choice, ROWM_CONDITIONS is new and available with this release. Configure this Standard Choice to notify the user that a conflict exists on a date and location they applied for a permit or event. This Standard Choice is used by both Civic Platform and Citizen Access.

  • Status - Select Enable
  • Type - Select System Switch

Add the required Standard Choice values. The Standard Choice Values in the following table are provided as examples and are customizable by your agency.

Note: The mapping values for this Standard Choice element are: The Standard Choice Value = Right of Way Management Event, Activity Type; Value Description = Civic Platform Condition Type.
Standard Choice Value (Right of Way Management) Value Description (Civic Platform)
Building Permit Building Permit Notice
Communication Communication - Event
Music Music - Event
Roadway Roadway
Sanitary Sewer Sanitary Sewer Required
Water Water - Project

LOCATION_TYPE

The Standard Choice, LOCATION_TYPE is new and available with this release. Configure this Standard Choice to specify a specific location for the event or permit. The Standard Choice Values provided in the following table are exact values and should not be modified. This Standard Choice is used by both Citizen Access and Civic Platform.

  • Status - Select Enable
  • Type - Select System Switch

Add the required Standard Choice values.

Standard Choice Value Value Description
Address Address
Intersection Intersection
Street Segment Street Segment

Configuring Right of Way Management Template in Civic Platform

To implement the Right of Way Management solution, configure the ROWM TEMPLATE. Configure this template to specify the pre-defined event start date and event end date for a specific event. These dates are used in checking for potential event conflicts.

Note: If this template does not exist, you must add it. Once added, ensure that the template is associated to the Attribute Type of Address as highlighted in the graphic below.
  1. In the Civic Platform Classic UI navigate to Administrator Tools > Property > APO Template.
  2. In the Attribute Template Name field, enter ROWM TEMPLATE and click Submit.
  3. Click the red dot to the left of ROWM TEMPLATE.
  4. Click the red dot to the left of the ROWM TEMPLATE to select it.

  5. Click the red dot to the left of Event Start Date or Event End Date to edit attributes.

Mapping Right of Way Record Types between Civic Platform and the Right of Way Management site

As many Record Types that are needed for an agency in Civic Platform, these Records must have an equivalent Record Type mapping on the Right of Way Management site. This Record type mapping equivalency is performed by an Accela Delivery Consultant.

Viewing Right of Way Management Records in Civic Platform

When you create a Record in either Citizen Access or Civic Platform mapped to a Right of Way Management Record, the Record is created automatically with a link which allows access to the Right of Way Management solution. Users may then view Right of Way Management details by clicking on the link in Civic Platform.

  1. Go to the Records portlet in Civic Platform.
  2. Look up the Civic Platform Record with the related Right of Way Management Record.
  3. Click the Related Records detail tab.
  4. Click the link under ROWM Detail.

  5. Log in to the Right of Way Management site to view Right of Way details for the Record.
    Note: The staff user will need valid credentials to access the Right of Way Management solution.